Terms of Service
Baja Concrete Terms of Service
Effective Date: July 30, 2026
Welcome to Baja Concrete. By contacting us, requesting an estimate, scheduling services, or using our website, you agree to the following Terms of Service.
1. Our Services
Baja Concrete provides residential and commercial concrete services, including but not limited to:
- Driveway installation and replacement
- Patios
- Sidewalks
- Concrete slabs
- Stamped concrete
- Exposed aggregate
- Decorative concrete
- Retaining walls
- Sports courts
- Drainage solutions
- Other concrete construction services
All estimates are subject to site inspection, project scope, availability, and final written agreement.
2. Communications
By providing your phone number, you consent to receive communications from Baja Concrete regarding your inquiry, estimate, scheduled appointments, projects, invoices, customer support, and other service-related updates.
These communications may include:
- Phone calls
- SMS/text messages
- Emails
- AI-assisted phone conversations
- AI-assisted text messaging
Our AI receptionist may answer incoming calls, respond to text messages, gather project information, schedule appointments, answer common questions, and assist with customer service on behalf of Baja Concrete.
Message frequency varies depending on your interaction with us.
Message and data rates may apply based on your mobile carrier.
3. SMS Consent
Providing your phone number constitutes your consent to receive text messages related to your interaction with Baja Concrete.
Examples include:
- Appointment confirmations
- Appointment reminders
- Estimate updates
- Scheduling changes
- Project status updates
- Customer support communications
- Invoice notifications
- Follow-up requests for reviews or project feedback
Consent to receive text messages is not a condition of purchasing our services.
4. Opting Out
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will receive one confirmation message, and no further marketing or informational text messages will be sent unless you opt back in.
For assistance, reply:
HELP
or contact us directly using the information below.
5. Message Delivery
Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your wireless carrier and network availability.
6. Customer Responsibilities
Customers agree to provide accurate contact information and promptly notify Baja Concrete if their contact information changes.
7. Estimates and Contracts
All estimates are subject to change until accepted in writing. Final pricing, scope of work, payment terms, warranties, and scheduling are governed by the signed project agreement between Baja Concrete and the customer.
8. Website Use
Users agree not to misuse this website, interfere with its operation, or attempt unauthorized access to our systems.
9. Privacy
Your privacy is important to us. Information collected through our website, phone system, AI receptionist, or text messaging is used solely for providing estimates, scheduling services, customer support, and operating our business.
We do not sell or share your personal information with third parties for marketing purposes.
Information may be shared with trusted service providers that help us operate our business, including communication, scheduling, and customer management platforms.
10. Limitation of Liability
Baja Concrete shall not be liable for delays, interruptions, or failures in communications caused by telecommunications providers, internet outages, equipment failures, weather events, or circumstances beyond our reasonable control.
11. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date.
12. Contact Information
Baja Concrete
Website: https://www.bajaconcrete.com
Email: estimates@bajaconcrete.com
Phone: (980) 600-3286
If you have questions regarding these Terms of Service or our communications, please contact us using the information above.